How it works.

 

  • Once you contact us, we will respond (please check your junk email folder). At this stage we will let you know if we have availability or not.

  • We do prefer a meet and greet prior to your Frenchies first stay. We live 1hr 20mins away from Melbourne. Take this opportunity to have a beautiful drive out and meet us and our two Frenchies.

  • After our meet and greet, you will receive our terms & conditions. Once you accept these we require your deposit to confirm your booking.

  • Please note: our fees are per day rates, regardless of drop off and pick up time.

  • During your Frenchie’s stay you will receive an invoice from us. Kindly ensure payment is made prior to collecting your Frenchie. Payment details will be on the invoice.

  • When you arrive at our home we will meet you outside and take your Frenchie into our garden and let them explore and get used to the new environment alone. After some time we will then slowly introduce, one by one, our Frenchies and the other guests.

  • You will get lots of photos each day of your Frenchie - you may even find you get too many. We love sharing how they are and what they are up to.

    • A clean bed - we have extra if required.

    • We feed our Frenchies Royal Canin (dry & wet), we are happy to share, or if your Frenchie has a special diet, please pack their own food.

    • Please do not pack any toys.

  • At this stage we are not offering pick up / drop off services.

  • We do offer long stay care. Please complete a reservation request.